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Cookie Policy

Last updated: 17 September 2026

You are in control. Change which cookies this website may use, or withdraw a choice you made earlier, at any time.

1. Introduction

This Cookie Policy explains how Cauta Solutions Group Limited ("we", "us", or "our"), a company incorporated in Ghana with its registered office in Accra, Ghana, uses cookies and similar technologies on the CautaReside marketing website at cautareside.com (the "Website"). It should be read together with our Privacy Policy, which describes how we handle personal data more generally.

This policy covers the public marketing Website only. The CautaReside portal that facilities log in to is a separate application; the strictly necessary session cookies it sets for authentication are described in Section 8 of the Privacy Policy.

We use cookies in accordance with the Data Protection Act, 2012 (Act 843) of the Republic of Ghana, under the oversight of the Ghana Data Protection Commission (DPC). Where visitors from the European Economic Area, Switzerland or the United Kingdom use the Website, we also apply the consent requirements of the GDPR and the ePrivacy rules: no non-essential cookie is set until you enable it.

2. What are cookies and similar technologies?

A cookie is a small text file that a website stores on your computer or mobile device when you visit it. It lets the website recognise your device, remember your preferences and actions over a period of time, and understand how the website is used.

  • Session cookies are temporary and are deleted when you close your browser.
  • Persistent cookies remain on your device until they expire or you delete them. Their lifetime is listed in the tables below.
  • First-party cookies are set by the Website itself. Third-party cookies are set by other organisations whose services we use, such as Cloudflare, which protects our forms against bots.

Where this policy refers to "cookies", it also covers similar technologies that store or read information on your device, such as scripts (program code that makes the Website interactive), web beacons (tiny invisible images used to measure traffic) and local storage (a browser store similar to cookies), when they are used for the purposes described below.

3. Cookies used on the Website

We group cookies into three categories. Only essential cookies are set without your consent. The other categories are switched off until you enable them in the cookie banner or under "Manage cookie preferences" above.

3.1 Essential cookies Always on

These cookies are needed for our Website to function and be secure. They cannot be switched off in our tools, although you can block them in your browser (see Section 4), in which case the demo-request and free-trial forms may stop working.

CookieProviderPurposeDurationType
cookie_consentCautaResideStores the cookie categories you have accepted or rejected, so we do not ask again and can honour your choice on every page. A copy is kept in local storage for the same purpose.6 monthsFirst party
__cf_bmCloudflare (privacy policy)Distinguishes real visitors from automated traffic and protects the Website against bots. Set by Cloudflare when the Turnstile bot-protection widget loads on a form.30 minutesThird party
cf_clearanceCloudflareRecords that your browser passed a Cloudflare security challenge so you are not challenged again on every request.Up to 1 yearThird party

3.2 Analytics cookies Optional

Analytics cookies would help us understand how visitors interact with the Website by collecting and reporting information anonymously, so that we can measure and improve performance.

We do not currently set any analytics cookies. Our traffic statistics come from Cloudflare Web Analytics, which counts page views without cookies, without fingerprinting and without tracking you across sites. The "Analytics cookies" toggle is provided so that, if we ever add a cookie-based analytics tool, it will run only for visitors who have enabled this category.

CookieProviderPurposeDurationType
None at present.

3.3 Advertising cookies Optional

Advertising cookies would be used to show you advertisements that are relevant to you and your interests, limit how many times you see an advertisement, and measure the effectiveness of advertising campaigns. They are usually placed by advertising networks or social media platforms and may share information about your visit with those organisations.

We do not currently set any advertising cookies and do not run advertising or social-media tracking pixels on the Website. Any future advertising tag will run only for visitors who have enabled this category.

CookieProviderPurposeDurationType
None at present.

4. Managing, refusing or blocking cookies

  • Our cookie settings. Use the Manage cookie preferences button at the top of this page, or the "Cookie settings" link in the footer of every page, to switch the optional categories on or off. Your choice is saved for six months, after which we ask again. You can change it whenever you like; withdrawing consent does not affect the lawfulness of anything done before you withdrew it.
  • Your browser. Most browsers let you refuse all cookies, accept only first-party cookies, or delete cookies already stored. See the instructions for Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Edge. Blocking essential cookies may prevent parts of the Website, such as the demo-request form, from working.
  • Deleting cookies. If you delete the cookie_consent cookie, the banner will appear again on your next visit and we will ask for your choice afresh.

5. Your rights

Under Act 843 you have the right to access the personal data we hold about you, to have inaccurate data corrected, to request deletion, to object to or restrict certain processing, and to withdraw consent at any time. Under Section 34 of Act 843 you also have the right to compensation for damage suffered as a result of unlawful processing.

To exercise these rights, or to ask us to delete data collected through cookies, contact our Data Protection Supervisor at privacy@cautareside.com. We respond within one month. If you are not satisfied with our response, you have the right to lodge a complaint with the Ghana Data Protection Commission:

  • Website: dataprotection.org.gh
  • Email: info@dataprotection.org.gh

6. Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or in applicable law. When we make material changes, we will update the "Last updated" date at the top of this page and, where required, ask for your consent again. Please check this page regularly for the latest version.

7. Contact us

  • Operating entity: Cauta Solutions Group Limited, Accra, Ghana
  • Email: privacy@cautareside.com (data protection) · info@cautareside.com (general)
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